Skip to main content

Ask About Your Records

LiveWeb dashboard

Ask questions in your own words about clients, shifts and notes, and get answers from your own organisation's records.

On the dashboard

See it in action

On the dashboard, a manager opens Star Beam, asks which incidents have been reported for a client this month, and gets an answer whose client and incident-report pills link to the records it read.
WATCH · 1:12

Find and verify an assistant answer

Sound is off
Full tutorial in Help →

What it does

  • Open the assistant beside whatever page you are working on.
  • Get suggested prompts that follow the page you are on and what your role can see.
  • Open the source behind an answer to see the line it drew on.
  • Point a question at one client, person, facility or form's responses.
  • Only records your role can already reach are used to answer.
Who it’s for
Managers · Coordinators
Works on
Web dashboard
Status
Live
Included in
Every plan

Why it matters

AI Care Assistant

An Intelligent Partner for Better Care Decisions

An intelligent assistant that answers questions in natural language and delivers instant insights from your organisation's care data.

Your organisation generates vast amounts of care data every day, but finding specific information when you need it can be difficult and time-consuming.

The Read+Respond AI Care Assistant lets your team ask questions in plain English — "What medications is Sarah on?", "Who had incidents last week?", "Show me the trend for John's mobility scores." — and get instant, accurate answers.

Beyond answering questions, the assistant proactively surfaces recommendations, identifies patterns across client data, and continuously learns from your organisation's practices to provide increasingly relevant insights.

AI-Powered Documentation

Spend Less Time on Paperwork, More Time on Care

AI-powered documentation captures care notes faster and more accurately — so your team can spend less time on paperwork and more time on care.

Documentation is essential but time-consuming. Care staff spend hours each day writing notes, often long after the events they describe. This leads to incomplete records, recall bias, and frustrated teams.

Read+Respond uses AI to assist documentation in real time. Voice-to-text, smart suggestions, and automatic gap detection mean your team captures more detail in less time — while it is still fresh.

The result? Up to 60% less time spent on paperwork, higher-quality records, and staff who feel supported rather than burdened by administrative work.

Also in AI Assistant