Menu > Digital ID opens your staff card, where the feature is enabled for your role.

It shows the account details currently loaded in the app. A recent change to your account may not have reached it yet.

Always show the live card rather than a screenshot, and follow your organisation's identity-checking process.

Step 1
Open the card
Tap Menu > Digital ID. If the entry is missing, ask your administrator about feature and role access.
Step 2
Check the details
Check the photo, name, organisation, role labels and job title, if you have one. These are your account details — not a full statement of what you are authorised to do.
Step 3
Read the ID and issue date
Read the number under ID and the date under ISSUED. The ID is your account's user ID. The issued date is when your Read + Respond account was created — not your start date with this organisation, and not an expiry.
Step 4
Show it live
The screen carries a clock and a screenshot warning. The clock is your device's time, not a fresh check against the server. Show the card in the app and follow your organisation's verification procedure.
Step 5
Fix anything wrong
If the photo, role or organisation is wrong or out of date, ask your administrator to check your account. Reopening the card does not guarantee it has refreshed.